Complaints Policy


CY Resourcing Limited is committed to providing a high level service to our customers. If you do not receive satisfaction from us we need you to tell us about it.   All complaints are taken very seriously and any feedback is appreciated as it provides us with an opportunity to improve our standards.

All complaints and feedback are referred on to our Organisation and Development Department. The team sit separately from the operational business and are responsible for objectively reviewing and investigating any concerns you may have without delay.

If you would like to make a formal written complaint, you can contact our Organisation and Development Department, via email or by post:

Lisa Schofield, CY Resourcing Limited, Slip House, Princes Drive, Waterside, Worcester, WR1 2AB

E: lisa@cyreourcing.com

T: 01905 731313

Our offices are open from 9.00am to 5.00pm Monday to Friday.

To help us investigate your complaint we will need the following information:

  • Your name and address
  • Details of how we should contact you
  • A clear description of your complaint